PRIVACY POLICY

1. Data controller The personal data collected on the switchly-os.fr website (as well as via the Switchly OS software) are processed by: Louis Degroote, Reims Region, France. Contact: contact@switchly-os.fr

2. Data collected and method of collection As part of using our services, we will collect the following data:

  • When requesting a free trial: First name and email address (via our secure form).

  • When purchasing the Premium license: Name, first name, email address, and transaction history.

  • Payment details Your banking information is processed in a fully encrypted and secure manner by our payment provider (Stripe / PayPal). Louis Degroote never has access to your credit card numbers.

  • Navigation data: IP address and technical data related to website use.

3. Purpose of Data Collection Your data is used strictly for the following purposes:

  • Delivery of the digital product (sending the download link and activation key).

  • Customer relationship management and technical support.

  • Compliance with our legal and accounting obligations (invoice issuance).

  • Sending information or promotional offers related exclusively to Switchly OS (if you have given your consent, with the option to unsubscribe at any time).

4. Shelf life Your data is kept for the time strictly necessary for the stated purposes:

  • Customer Data (Accounting and Billing): 10 years, in accordance with French law.

  • Prospect data (email addresses for the free trial): 3 years from the last contact from you.

5. Sharing Data with Third Parties Your personal data is never sold to third parties. It may be shared only with our technical service providers strictly for the purpose of providing the service:

  • Website Host: Hostinger.

  • Payment processors Stripe / PayPal.

6. Your Rights (GDPR) In accordance with European regulations (GDPR) and the French Data Protection Act («Informatique et Libertés»), you have the following rights regarding your personal data:

  • Right of access, rectification, and erasure.

  • Right to restrict and object to processing.

  • Right to data portability.

To exercise these rights, you can contact us at any time by email at the following address: [Your contact email]. A response will be provided within a maximum of one month.

7. Cookies The switchly-os.fr website uses cookies that are strictly necessary for its proper functioning (security, session maintenance, shopping cart management). By browsing this website, you consent to the use of these technical cookies.

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